Returns and exchange

We hope you will be completely satisfied with all the products you buy from Callabus. However if you are not satisfied with your purchase for any reason, you can return your items by mail.

  • You only have to return the item for an exchange or refund within 30 days, depending on the date of your purchase. We will not accept any returns made after this 30 day period. 
  • All returned products must be accompanied by the original proof of purchase or a certified copy of the receipt, invoice, and in an unused, unworn and undamaged condition, with all the original tags attached, in addition to the original packaging.

Once the goods have been received at Callabus and if the return conditions have been met, we will refund the amount paid for the items. The refund should appear on your credit card statement within 5 to 7 business days.

Shipping costs are not refundable.